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How to Use the Email Reply Feature on Project Casting | Project Casting Help Center

How to Use the Email Reply Feature on Project Casting

At Project Casting, we’re always working to streamline how casting professionals and talent communicate.

What’s New?

The Email Reply Feature allows both companies and talent to respond directly to messages via email — no need to log in to the website or open the Messenger app. All replies are automatically synced and stored within your Project Casting Messenger account.

Key Benefits

  • Instant communication without needing to log in

  • All messages saved in the Messenger app for easy reference

  • Improved response times between talent and casting professionals

  • Email and web messaging fully synchronized

Instant communication without needing to log in

All messages saved in the Messenger app for easy reference

Improved response times between talent and casting professionals

Email and web messaging fully synchronized

How It Works

For Companies

  • When a company receives a new application or message from a talent, an email notification is sent.

  • The company can simply reply to the email, and the message will be delivered instantly to the talent’s Messenger and inbox.

When a company receives a new application or message from a talent, an email notification is sent.

The company can simply reply to the email, and the message will be delivered instantly to the talent’s Messenger and inbox.

For Talent

  • Talent can respond to casting messages via:

    • The Messenger tab on Project Casting, or

    • By replying directly to the email notification.

  • Either method will store the message thread in your Messenger history.

Talent can respond to casting messages via:

  • The Messenger tab on Project Casting, or

    • The Messenger tab on Project Casting, or

  • By replying directly to the email notification.

    • By replying directly to the email notification.

    Either method will store the message thread in your Messenger history.

    Where Are Messages Stored?

    All messages — regardless of where they are sent or received (web, app, or email) — are synced and accessible under the Messages tab in your Project Casting dashboard.


    Why This Matters

    In the entertainment industry, timing is everything. Whether you’re responding to a callback or reviewing a new submission, every second counts. This new feature ensures:

    • Timely responses

    • Reduced login friction

    • More professional, seamless conversations

    Timely responses

    Reduced login friction

    More professional, seamless conversations

    Getting Started

    There is no setup required — this feature is already live.

    • When you receive a message from Project Casting, just click Reply in your email.

    • Your response will be instantly delivered and automatically synced into your Messenger thread on the platform.

    When you receive a message from Project Casting, just click Reply in your email.

    Your response will be instantly delivered and automatically synced into your Messenger thread on the platform.

    Need Help?

    For additional information or troubleshooting, visit our guide: Messaging System Enhancements: What’s New and How to Use It

    Still have questions? Contact our support team at support@projectcasting.com for assistance.